Tuition Reset

A Solution for Few, a Mirage for Many

June 1, 2026 by Dean Hoke – Seven private colleges have announced major tuition resets in the past eighteen months, cutting their published prices by as much as 60 percent. The announcements have generated headlines, praise from some observers, and renewed debate across higher education.

At first glance, the trend appears significant. When institutions slash tuition from $50,000 to $25,000 or from $40,000 to $20,000, it naturally attracts the attention of presidents, trustees, and enrollment leaders seeking ways to respond to mounting demographic and financial pressures.

But as I began looking more closely at the recent wave of tuition resets, a different question emerged. The issue is not whether tuition resets generate publicity. They clearly do. The more important question is whether the institutions making these dramatic pricing changes will be stronger five or ten years from now. The answer is more complicated than either advocates or critics typically acknowledge.

On April 17, 2026, Naropa University in Boulder, Colorado, became the seventh private nonprofit college in eighteen months to announce a major reduction in published tuition. The liberal arts institution introduced a simplified per-credit pricing structure for incoming students, froze tuition for continuing students, expanded Credit for Prior Learning opportunities, and wrapped the initiative within a broader strategic framework known as the Ponderosa Plan. Like many institutions announcing resets, Naropa framed the move as a departure from what it called the “business as usual” model of higher education.

Naropa joins a growing list. Hartwick College in New York reduced tuition from roughly $56,000 to $22,000. Bethel University in Minnesota dropped from $44,050 to $25,990. During a particularly active stretch in late 2025, Whitworth University, Emory & Henry University, Prescott College, and Averett University all announced reductions ranging from 37 to 56 percent.

Seven institutions in eighteen months certainly feels like a movement. Yet the broader data suggest otherwise. According to the 2024 NACUBO Tuition Discounting Study, released in June 2025, only 2.7 percent of surveyed private nonprofit institutions reported plans to implement a tuition reset. That percentage is smaller than the share planning to eliminate application fees.[1] Research conducted by Laura Lapovsky [9], along with the peer-reviewed work of James Dean Ward and Daniel Corral, reaches a similar conclusion. For most of the past decade, only four to six private nonprofit institutions reset tuition in a typical year.[2,3] In other words, tuition resets remain an exception, not a trend. What we are seeing today is not a sector-wide transformation. It is a concentrated cluster of institutions making a very specific strategic choice.

That distinction matters because tuition resets occupy a curious place in higher education. They generate enormous attention, yet relatively few colleges adopt them. They are often presented as bold solutions, yet many presidents privately express skepticism. And while advocates point to a handful of success stories, critics often point to an equally compelling list of disappointments.

To better understand what actually happens after a reset, I examined 38 private nonprofit institutions that implemented tuition resets between 2014-15 and 2019-20 using IPEDS undergraduate enrollment and finance data. The results were sobering.

The strategy can work. But the evidence suggests the conditions for success are far narrower than many institutions assume. More importantly, the typical outcome is not dramatic financial recovery. The typical outcome is an institution operating at roughly three-quarters of its inflation-adjusted pre-reset revenue a decade later.

Why Tuition Resets Continue to Appeal to Colleges

To understand why tuition resets continue to surface, it helps to understand the problem they are attempting to solve.

Published tuition at private nonprofit colleges has continued to climb for decades. Average tuition reached approximately $45,000 for the 2025-26 academic year. At the same time, the average net price paid by students has remained relatively stable and, in inflation-adjusted terms, has often declined.[4] The gap between those two numbers is institutional aid.

According to NACUBO, the average undergraduate tuition discount rate at private nonprofit colleges increased from 43 percent in 2015-16 to a projected 57.1 percent in 2025-26. [1] Put differently, institutions are now giving back more than half of their published tuition revenue through scholarships and grants. At some colleges, the number is even higher. Before its reset, Hartwick College’s discount rate approached 70 percent. The challenge is that most families never get far enough into the admissions process to understand any of this.

A 2022 Sallie Mae study found that 81 percent of students eliminated colleges from consideration based solely on published price before exploring financial aid options.[5] Ruffalo Noel Levitz reported similar findings among parents, with 67 percent saying they ruled out institutions based on sticker price alone.[6] Those numbers help explain why tuition resets remain attractive.

Many presidents and boards believe families are making decisions based on a number that few students pay. If that assumption is correct, lowering the sticker price becomes an attempt to remove a barrier before families disengage from the process.

Over the past several years, through conversations with presidents and enrollment leaders on Small College America, I’ve heard repeated frustration with the complexity of college pricing. Many leaders acknowledge that families often misunderstand what they will pay, yet few institutions have found a convincing alternative to the high-tuition, high-discount model. Viewed through that lens, the appeal of a tuition reset is understandable.

Yet there is another side to the equation. If the high-tuition, high-discount model is so problematic, why has it survived for so long?

Economist William Bogart offers several explanations in One Semester Away from a Crisis. First, institutional aid allows colleges to engage in price discrimination, charging different net prices to different students while maintaining a single published tuition rate. Second, higher prices can serve as a signal of quality, what Bogart calls the “Chivas Regal effect.” Third, families often respond more positively to receiving a substantial scholarship than to seeing a lower sticker price, even when the final cost is identical.

Whether one agrees with those dynamics or not, they help explain why the traditional pricing model has proven remarkably durable.

A tuition reset abandons many of those advantages at once. Colleges that cut tuition must replace what they lose through stronger enrollment, greater public trust, or ideally both. In an increasingly competitive enrollment environment, that is no small challenge.

What the Data Actually Show

When I began reviewing the outcomes of institutions that implemented tuition resets between 2014-15 and 2019-20, one finding stood out almost immediately.

Most institutions did not return to their pre-reset financial position. Among the 38 private nonprofit institutions examined, only seven had inflation-adjusted net tuition revenue at or above their pre-reset baseline in the most recent available year.[7] The median institution was operating at approximately 76 cents on the inflation-adjusted dollar.

Some outcomes were considerably worse. Lincoln Christian University in Illinois saw net tuition revenue fall from $7.1 million to $1.5 million over nine years as undergraduate enrollment declined from 573 students to 87. The institution ultimately closed in 2024.[7]

At first glance, these findings may appear to conflict with Ward and Corral’s 2023 study, which found that many institutions maintained relatively stable nominal tuition revenue after resets.[2] In reality, the findings complement one another.

Ward and Corral demonstrated that colleges often reduced institutional discounting sufficiently to preserve nominal revenue levels. My analysis suggests that once inflation is considered, many institutions nevertheless lost significant purchasing power over time. Holding revenue flat for a decade may look acceptable on paper. In practice, it means a college has fewer real dollars available to support operations, salaries, facilities, and student services.

Perhaps the most important finding, however, involved enrollment. The institutions that sustained or increased revenue after a reset generally shared one characteristic: they grew undergraduate enrollment. The strongest predictor of success was not the size of the tuition reduction. It was not the precision of the discount-rate strategy. It was not the marketing campaign. It was enrollment growth.

Looking more closely at those institutions revealed another important lesson. The schools that succeeded rarely relied on a lower sticker price alone. Some expanded online programs. Others built adult-degree pathways. Still others benefited from a strong institutional identity that continued attracting students even as many competitors struggled. In nearly every case, the tuition reset was part of a broader enrollment strategy rather than a standalone pricing decision.

The Strada Reframe: Trust, Not Just Price

Just as I was finishing the analysis for this article, a new piece of research arrived that helped explain why tuition resets continue to attract attention despite their mixed track record.

Released on May 5, 2026, a major survey from the Strada Education Foundation examined how students, parents, and other stakeholders experience college pricing. The study, co-authored by Kathryn J. Blanchard and James Dean Ward, drew responses from more than 5,000 individuals across six population groups and provides one of the clearest snapshots yet of how families think about college affordability.[8]

What makes the report particularly interesting is that Ward is also the lead author of the 2023 Research in Higher Education study examining tuition reset outcomes. In other words, the same researcher who helped document what happens financially after a tuition reset is also helping explain why families respond to pricing the way they do.

The Strada findings both validate and challenge the arguments made by tuition-reset advocates. On one hand, the report confirms something enrollment leaders have suspected for years: sticker price matters – a lot!

The percentage of parents who identified a postsecondary degree program as their student’s preferred pathway after high school fell from 74 percent in 2019 to 58 percent in 2025. Families are increasingly questioning both affordability and value. But the most important finding in the report has less to do with price and more to do with trust.

When students and parents were asked about their experience with the financial aid process, 68 percent described it as either confusing or mixed. Only about one-third found it straightforward. Even more striking, respondents who found the process most confusing were significantly more likely to believe colleges cared more about generating revenue than educating students. Among those who described the process as very confusing, 76 percent held that view. Among those who found it straightforward, the number dropped to 49 percent. The implication is difficult to ignore. Families are not simply reacting to cost. They are reacting to complexity, uncertainty, and a lack of confidence in what colleges are telling them.

The survey reinforced that conclusion when respondents were asked which affordability initiatives they preferred. Cost transparency ranked first, selected by 68 percent of respondents. Four-year price guarantees and financial-aid guarantees followed close behind. By contrast, net-price calculators and return-on-investment tools, two of the strategies colleges have invested heavily in over the past decade, ranked near the bottom.[8]

What families appear to want most is not necessarily a lower price; they want a price they can understand and trust. That distinction may be one of the most important lessons in the entire tuition-reset conversation. A college can cut its sticker price dramatically, but if the financial aid process remains complicated, inconsistent, or difficult to understand, the institution may have treated the symptom rather than the underlying problem. By contrast, a tuition reset paired with a published scholarship grid, a simplified aid letter, a four-year tuition guarantee, and a clear commitment to affordability begins to address the trust issue families say they care about most.

Reading the Current Wave

Viewed through that lens, the seven institutions that have announced tuition resets over the past eighteen months present a fascinating mix of opportunities and risks. Some appear to be aligning their pricing changes with broader strategic initiatives. Others seem to be placing much more weight on the reset itself.

Among the current group, Whitworth University, Bethel University, and Naropa University appear most closely aligned with the conditions that historical evidence suggests improving the likelihood of success.

Whitworth’s announcement included something many colleges talk about but relatively few provide: a transparent, published scholarship scale tied directly to student achievement. Families can estimate costs before ever speaking with an admissions counselor. That is a meaningful step toward transparency.

Bethel’s 41 percent reduction falls within what appears to be a psychologically meaningful pricing range. Perhaps more importantly, the university openly acknowledged that 98 percent of its students were already receiving aid. The reset was presented less as a discount and more as an effort to make pricing understandable.

Naropa’s approach may be the most comprehensive of the group. Rather than treating the tuition reduction as a standalone initiative, the university embedded it within a broader institutional strategy that includes expanded Credit for Prior Learning opportunities and the larger Ponderosa Plan.

On the other end of the spectrum are institutions facing considerably steeper challenges. Emory & Henry University has been operating under accreditor probation through June 2026 while addressing a significant budget deficit. Its own communications acknowledge that enrollment growth would strengthen institutional finances. That framing is important because it mirrors a pattern seen repeatedly in the historical data. Tuition resets launched from a position of distress rarely perform as hoped.

The institutions that achieved the strongest long-term outcomes generally reset from relative strength. Those pursuing resets as financial rescue strategies often discovered that pricing changes alone could not solve deeper structural problems.

Prescott College presents a different challenge. At a published tuition of $15,000 following a 56 percent reduction, the institution has established one of the most aggressive resets in recent memory. While that pricing point may attract attention, it also creates an extraordinarily demanding enrollment-growth requirement. Hartwick College remains the most interesting institution to watch because it is the only member of the current wave with a full year of post-reset experience.

Early indicators suggest positive enrollment momentum. At the same time, Hartwick’s published tuition for 2026-27 increased to $23,500, approximately 6.8 percent above its reset price. Whether that represents renewed pricing power or the beginning of a gradual return toward the traditional discounting model remains to be seen. The next several years should provide important clues.

Five Conditions That Separate Success from Failure

After reviewing the historical cases, analyzing the IPEDS data, examining the Strada findings, and studying both successful and unsuccessful resets, five themes emerged repeatedly. None guarantees success. Together, however, they appear in nearly every institution that achieved favorable long-term outcomes.

1. Financial Strength Before the Reset

Successful institutions generally entered the process with enough financial stability to absorb several years of revenue pressure while enrollment adjusted. Institutions already facing significant structural deficits often found that a tuition reset accelerated rather than solved their challenges.

2. A Price Point That Matters to Families

The size of the reduction matters less than where the final price lands. The evidence suggests that many successful resets moved institutions into a range that families viewed as meaningfully different from competitors. For many colleges, that threshold appears to fall somewhere between $20,000 and $27,000. The goal should not be creating the biggest headline but rather reaching a price point that changes family behavior.

3. Transparency, Not Just Affordability

The Strada findings point strongly in one direction: families want clarity. The most effective resets are likely to be those paired with transparent scholarship policies, simplified aid communications, and predictable pricing over multiple years. Whitworth’s published scholarship grid offers one example of what that can look like in practice.

4. A Clear Enrollment-Growth Strategy

Successful institutions did not rely on lower tuition alone. The University of Charleston expanded programs and campuses. Wilson expanded online and adult education. The University of the Cumberlands dramatically increased online enrollment. Southern Virginia and Ave Maria leveraged strong institutional identities. Each institution had a plan for where additional students would come from. Without that plan, a reset often generates a short-term surge in applications before enrollment growth levels off.

5. Leadership Stability

Finally, successful resets require leadership willing to stay long enough to see the strategy through. Concordia-St. Paul, University of Charleston, and Colby-Sawyer all benefited from leaders with deep institutional credibility and long tenures. A tuition reset is not a one-year initiative it is a multi-year institutional commitment.

The Bottom Line

After reviewing the evidence, I believe tuition resets are neither miracle cures nor misguided gimmicks; they are strategic tools. Like any tool, they can be used effectively or poorly.

The historical record suggests that tuition resets can succeed when they are implemented from a position of relative strength, supported by a broader enrollment-growth strategy, reinforced by transparency reforms, and sustained by stable leadership. The University of Charleston demonstrates that such outcomes are possible, but those cases are the exception rather than the rule.

Across the 38 institutions examined in this analysis, roughly 82 percent failed to recover their inflation-adjusted pre-reset revenue. Most experienced an initial boost in applications and some degree of enrollment stabilization. Few achieved sustained financial transformation.

What the Strada research contributes is a fresh way of thinking about the problem. Perhaps the issue was never simply price. Instead, the challenge may stem from decades of increasing complexity, escalating discount rates, confusing financial aid packages, and a growing lack of public trust in how colleges communicate cost.

Viewed through that lens, a tuition reset is not a cure-all but one of several possible strategies for rebuilding confidence with students and families. Other institutions may pursue different approaches, such as guaranteeing tuition for four years, creating more transparent scholarship structures, or simplifying financial aid communications. The common thread is not the specific tactic chosen, but the effort to make college pricing more understandable and predictable.

The evidence reviewed in this article points toward a cautious but encouraging conclusion. Even institutions that did not fully recover lost revenue often experienced increases in Pell-eligible enrollment, suggesting that tuition resets can improve access for some student populations. For colleges committed to expanding opportunity, that outcome deserves careful consideration.

At the same time, these results raise an important governance question. Before approving a tuition reset, boards and senior leaders should establish clear expectations about what success will look like. If the primary objective is immediate revenue recovery, historical results suggest caution. If the goal is to maintain long-term financial sustainability while improving transparency, strengthening trust, and broadening access, the record appears more favorable.

Ultimately, a tuition reset should be viewed not as a standalone pricing decision but as part of a broader institutional strategy. Every board considering such a move should ask several fundamental questions: Can the institution withstand several years of financial pressure? Has it identified a price point that will genuinely influence family behavior? Is it prepared to simplify and improve its communication about cost and financial aid? Does it have a realistic plan to generate enrollment growth? And will leadership remain in place long enough to see the strategy through?

If the answer to any of those questions is no, a tuition reset may do little to address the underlying challenges facing the institution. If the answers are yes, however, a reset can become part of a larger effort to align pricing, mission, and student access. As the seven institutions currently undertaking tuition resets report results over the next several years, higher education will gain valuable new evidence about what works, for whom, and under what circumstances.

References

[1] National Association of College and University Business Officers. (2025). 2024 NACUBO Tuition Discounting Study. Washington, DC: NACUBO. Released June 2025. [Covers 2024–25 academic year data from 286 private nonprofit institutions; reports 56.3% first-time full-time undergraduate discount rate and 51.4% all-undergraduate rate.]

[2] Ward, J. D., & Corral, D. (2023). Do tuition resets work? Examining enrollment and net tuition revenue outcomes. Research in Higher Education, 64(6).

[3] Corral, D., & Ward, J. D. (2024). Tuition resets and Pell-eligible enrollment: Access outcomes following institutional price reductions. The Review of Higher Education, 47(2).

[4] College Board. (2025). Trends in College Pricing 2025. New York: College Board. [Source for average published tuition of $45,000 at private nonprofit four-year institutions in 2025–26 and inflation-adjusted net price trends.]

[5] Sallie Mae & Ipsos. (2022). How America Pays for College 2022. Newark, DE: Sallie Mae Bank. [ERIC ED624387. Source for the 81 percent of students who eliminated colleges based on sticker price.]

[6] Ruffalo Noel Levitz, Ardeo, & CampusESP. (2024). 2024 Prospective Family Engagement Report. Cedar Rapids, IA: RNL. [Source for 67 percent of parents ruling out colleges based on sticker price alone, based on a survey of more than 11,000 parents of prospective college students.]

[7] Author’s analysis. Undergraduate enrollment from IPEDS Fall Enrollment survey (EFA Level 2, full-time and part-time undergraduates), academic years 2014–15 through 2022–23. Net tuition revenue from IPEDS Finance survey, F2 form (F2D01), same period. All revenue figures are adjusted for inflation using the Bureau of Labor Statistics CPI-U. Channel-mix evidence drawn from individual institution IPEDS distance-education data and institutional reporting. The dataset covers 38 private nonprofit institutions that executed tuition resets between 2014–15 and 2019–20.

[8] Blanchard, K. J., & Ward, J. D. (2026). The Price Transparency Imperative: Rebuilding Confidence in Higher Education. Indianapolis: Strada Education Foundation. Released May 5, 2026. https://www.strada.org/reports/the-price-transparency-imperative-rebuilding-confidence-in-higher-education

[9] Lapovsky, L. (2019). Do price resets work? Council of Independent Colleges. Washington, DC: CIC.


Dean Hoke is the Executive Producer and co-host for the podcast series  Small College America and Managing Partner of Edu Alliance Group, a higher education consultancy firm based in Bloomington, Indiana, and Abu Dhabi in the United Arab Emirates. He formerly served as President/CEO of the American Association of University Administrators (AAUA). Dean has worked with higher education institutions worldwide. With decades of experience in higher education leadership, consulting, and institutional strategy, he brings a wealth of knowledge on colleges’ challenges and opportunities.  

Dean also serves as a Senior Fellow at the Sagamore Institute based in Indianapolis, Indiana,  where he is currently researching the Economic and Social Impact of Small Colleges in Rural Communities.

Hope Is Not a Strategy: What’s Actually Working for Small Colleges

Editor’s Note By Dean Hoke: This winter, Small College America completed its most ambitious season yet—13 conversations with presidents, consultants, and association leaders who are navigating the most turbulent period in higher education history. What emerged wasn’t theory or wishful thinking. It was a working playbook of what’s actually succeeding on the ground. This article synthesizes the five insights that matter most.

When Hope Meets Reality

Jeff Selingo doesn’t mince words.

“Hope is not a strategy,” he said bluntly in Season 3 of Small College America.

Jeff Selingo, a Best Selling Author and higher education advisor, named what every small college leader knows but hates to admit: the old playbook is dead. The demographic cliff isn’t coming—it’s here. Traditional enrollment models are broken. And no amount of wishful thinking about “riding out the storm” will change that.

But here’s what surprised me across 13 conversations this season: nobody was sugarcoating reality, yet the conversations weren’t depressing.

They were energizing.

From Frank Shushok describing how Roanoke College built a K-12 lab school that creates a pipeline from kindergarten forward, to Teresa Parrott explaining why Grinnell took over a failing daycare center instead of issuing a mission statement about community engagement, from Gary Daynes doubling down on Salem College’s women’s mission when conventional wisdom said to go co-ed, to Kristen Soares navigating 2,500 California bills every legislative session—Season 3 captured something rare.

Leaders who have moved past denial and into action.

What emerged wasn’t abstract strategy consulting. It was concrete, operational intelligence from people doing the work. Here are the five insights that separate institutions that will thrive from those that won’t.

1. Stop Marketing, Start Building Pipelines

The traditional enrollment model—recruit high school seniors, get them to visit campus, send them glossy viewbooks, hope they choose you over 47 other colleges—is dead. Small colleges know this. But most are still acting like better marketing will solve it.

It won’t.

As Selingo pointed out, “At some point you have to come up with another segment of students if you’re tuition dependent because there just aren’t enough of those students to go around.”

Translation: You cannot market your way out of a demographic crisis.

The institutions seeing results aren’t the ones with slicker viewbooks or better social media strategies. They’re the ones building actual infrastructure for new student populations.

What does that look like in practice?

At Roanoke College, President Frank Shushok has approached enrollment not as a marketing problem, but as a pipeline design problem.

Roanoke’s lab school creates a K–12 pathway while simultaneously solving a community need. Students who attend the lab school encounter the college early, come to trust it, and see it as part of their educational journey long before senior year. That’s not recruitment—that’s ecosystem building.

The same logic shows up in Roanoke’s employer partnerships. The T-Mite Scholars program flips the traditional internship model: students complete two internships, receive a guaranteed job interview upon graduation, and receive tuition support from the employer. That’s not workforce development with a side of enrollment. That’s workforce development with enrollment as the byproduct.

This pipeline mindset also appears at scale in California, as described by Kristen Soares, President of the Association of Independent California Colleges and Universities. California’s Associate Degree for Transfer (ADT) program creates guaranteed, transparent pathways from community colleges into four-year institutions—no credit games, no hidden requirements, no “we’ll evaluate your transcript and get back to you.” Just clear bridges that actually work for the students who need them most.

Notice what these examples have in common: they aren’t marketing campaigns. They are operational partnerships designed to reduce friction and create consistent flows of students.

As Shushok observed, “I think what you’re starting to see is some incredibly creative, adaptive, and agile institutions—because it requires a level of courage and resilience and tenacity.”

The bottom line is straightforward: if your enrollment strategy is still primarily marketing-driven, you’re playing the wrong game. Build infrastructure. Create pipelines. Solve real community problems.
The students will follow.

2. Is Your Mission Statement Hurting You

Teresa Parrott, Principal TVP Communications dropped what might be the most important insight of the entire season: small colleges need to shift “from mission to impact.”

What she means matters right now.

Most small college websites lead with mission statements like “We develop well-rounded citizens who think critically and serve their communities.”

It’s lovely. It’s inspiring to people who already work at the college. And it’s entirely unpersuasive to everyone else.

Legislators don’t care about your mission. Prospective students’ parents don’t care about your mission. Community members wondering why they should support you don’t care about your mission.

They care about what you actually do.

Compare generic mission language to Grinnell College’s approach. When their town’s daycare center was failing, Grinnell didn’t release a statement about their commitment to the community. They took over the daycare center. When the community golf course struggled, they stepped in to sustain it.

As Parrott put it, “They are so embedded in their community that they really are almost a second arm of the government.”

That’s not rhetoric. That’s concrete, documentable community impact.

Or take Gary Daynes, President of Salem College insight about resource sharing at Salem: “It makes zero cents to build a football field. Seems like you could share with the local high school.”

Simple. Obvious. Rarely done.

But when colleges actually do it—by sharing theaters, athletic facilities, cultural resources, and programming—they become infrastructure their communities can’t imagine losing. They become politically and economically essential.

The shift is this: Stop leading with what you believe. Start leading with what you do.

Not “We believe in service.” Try “We trained 45% of the nurses in this region.”

Not “We value community.” Try “We operate the only daycare center in town.”

Not “We develop leaders.” Try “Our graduates run 23 local businesses and employ 400 people.”

The institutions sufficiently community-embedded to make these claims are politically protected. The ones still leading with inspirational language become vulnerable the moment budgets get tight.

The takeaway: Your communications team shouldn’t be writing mission statements. They should be documenting measurable community impact and leading with it everywhere.

3. Lean Into What Makes You Different

Selingo said it most directly: “There is more differentiation in higher education than we care to admit, but the presidents haven’t leaned into that enough.”

Translation: You’re already different. You’re just afraid to say it loudly.

Daynes decided to reaffirm its commitment to educating girls and women. That’s not chasing the market—it’s the opposite. But Daynes explained they looked at their data and realized the women’s college identity was a strength, not a liability they needed to downplay.

Faith-based institutions are deepening their religious identities rather than treating them as mere historical affiliations that make the college vaguely Methodist or nominally Catholic.

Health-focused campuses are building employer pipelines instead of trying to be liberal arts generalists who happen to have a nursing program.

The pattern is clear: institutions trying to be less distinctive are struggling. Institutions doubling down on what makes them unique are finding traction.

But here’s the critical part Daynes emphasized: distinctiveness has to be operational, not just marketing.

If you’re a “community-engaged college,” you need actual programs embedded in the community—shared facilities, pipeline programs, workforce partnerships—not just a tagline on your website.

If you’re “career-focused,” you need employer partnerships with real job placement data and students who can point to specific outcomes.

If you’re faith-based, that identity needs to shape curriculum, student life, residential programs, and institutional decisions in ways students and families can see and experience.

When distinctiveness is only branding, students and families see through it immediately. When it’s operational, it becomes your competitive advantage.

The takeaway: Generic positioning is a slow death. Find what makes you genuinely different, operationalize it across your institution, and communicate it relentlessly.

4. Real Partnerships vs. Press Releases

Shushok nailed the mindset shift small colleges need to make: “Partnerships are everything in this moment. And once you get past that you’re competing with any of these entities, you start to realize, no, these are partners.”

K-12 schools. Community colleges. Employers. Local governments. Hospitals. These aren’t competitors or nice-to-haves anymore. They’re essential infrastructure for institutional survival.

But Daynes offered the crucial warning: “It’s easy to sign MOUs. It’s harder to sustain them.”

Read that again.

Translation: Your partnership announcements don’t mean anything.

What matters is actual student flow. What matters is shared staffing. What matters is programs that operate year after year, not photo ops at signing ceremonies where everyone shakes hands and nobody follows through.

Ask yourself right now: Do you know how many students transferred in from your community college “partners” last year? Do you have dedicated staff managing those relationships, or is it an extra duty for someone already overwhelmed?

If you don’t know those numbers or don’t have dedicated staff, you don’t have partnerships. You have press releases.

The partnerships that work have dedicated staffing to manage relationships and smooth student transitions, clear metrics measuring student flow rather than signed agreements, operational integration where partner institutions actually share resources, and financial skin in the game from all parties.

Roanoke’s “Directed Tech” program with Virginia Tech counts the senior year as both undergraduate completion and the first year of a master’s degree. That’s not a partnership; that’s structural integration that changes the economics and value proposition for students.

California’s ecosystem, where UC, CSU, community colleges, and independent institutions work together on workforce development, isn’t an inspirational collaboration story. It’s an economic necessity backed by 2,500+ pieces of legislation every two years, as Soares noted.

When the state is writing hundreds of bills requiring coordination, you can’t fake it with a handshake and a press release.

The bottom line: Count your partnerships that produce actual student flow and resource sharing. If that number is zero or close to it, stop announcing new partnerships and start making the ones you have actually work.

5. Liberal Arts is Workforce Development (Stop Being Defensive About It)

The false choice between liberal arts and workforce preparation came up in nearly every conversation. And every single guest rejected it.

Shushok’s framing was the clearest: “Technical skills get you the first job. Human capacity skills enable 15 career reinventions.”

Think about that.

In a world where AI can write code, analyze data, generate reports, and automate technical tasks, what becomes more valuable—technical skills that become obsolete in five years, or the ability to adapt, think critically, communicate clearly, work across differences, and solve novel problems?

As Shushok put it, “We might find that the liberal arts, the humanities, the small colleges, if we allow ourselves to be shaped by this moment, are exactly what the doctor ordered for the 21st century.”

The problem: small colleges are still communicating defensively about the liberal arts instead of offensively.

Stop saying “The liberal arts are ALSO important for careers.”

Start saying, “The liberal arts are the ONLY preparation for a 40-year career in an unpredictable economy.”

Stop apologizing for not being pre-professional.

Start explaining why pre-professional education is increasingly obsolete in an age of AI and constant technological disruption.

And most importantly: build the bridges so students can actually see the connection.

That means boards that understand finance, politics, and operations—not just fundraising. CFO leadership that addresses structural challenges honestly. Political engagement that mobilizes entire institutions, not just government relations staff. And communications teams that function as impact documenters, not mission statement writers.

Kristen Soares noted that 92% of California’s clinical workforce is trained at private colleges. That’s not despite the liberal arts foundation—it’s because of it.

Nurses need critical thinking to make life-and-death decisions in ambiguous situations.

Mental health counselors need empathy and adaptability to serve diverse communities.

Teachers need communication skills and the ability to think on their feet.

The liberal arts aren’t tangential to workforce needs. They’re central. But you have to stop defending them and start operationalizing the connection in ways students, families, and employers can see.

The takeaway: The liberal arts are perfectly suited for workforce needs. Stop defending. Start operationalizing. Build the bridges.

So what do you actually DO with all this?

Season 3 didn’t just surface problems—it revealed a working playbook. Here’s what leaders who are successfully navigating this moment have in common:

  • They’re building infrastructure for new student populations instead.
  • They’re documenting measurable community impact and leading with it.
  • They’re deepening what makes them genuinely distinctive.
  • They’re measuring student flow and resource sharing.
  • They’re operationalizing the connection to careers.

Shushok’s insight about “recalibration versus balance” might be the most critical leadership lesson of the season. As he put it, “Balance is not a destination, but constant recalibration.”

Small college leadership today isn’t about finding the right strategy and executing it for five years. It’s about continuous adjustment based on what’s actually working.

That means:

• Boards that understand finance, politics, and operations—not just fundraising

• CFO leadership that addresses structural challenges honestly

• Political engagement that mobilizes entire institutions, not just government relations staff

• Communications teams that function as impact documenters, not mission statement writers

As Daynes reflected, “I love small colleges. There are folks of intense gifts amongst the faculty and staff who have chosen to be the places that they are.”

That’s the source of optimism throughout Season 3.

Not naive hope that things will get better on their own.

But grounded confidence in devoted people willing to do hard, creative work.

Jeff Selingo’s blunt assessment—”Hope is not a strategy”—wasn’t meant to demoralize. It was meant to liberate.

Small colleges that thrive in the next decade will  be the ones that:

• Build operational infrastructure for new student populations

• Document and communicate measurable community impact

• Operationalize distinctiveness throughout the institution

• Create partnerships that produce actual student flow

• Connect liberal arts to career outcomes without defensiveness

• Recalibrate constantly based on what’s working

The leaders in Season 3 aren’t waiting for permission or hoping for a miracle. They’re building lab schools. They’re taking over daycare centers. They’re sharing facilities with high schools. They’re creating guaranteed pathways to graduate programs. They’re documenting their impact and leading with it.

They’re doing the work.

And they’re proving that hope—real, grounded hope based on action rather than wishful thinking—comes from building things that work.

Looking Forward: Three Conversations to Start This Week

If you’re a president, provost, trustee, or senior leader, here are three conversations you can start right now if you haven’t already done so :

1. With your enrollment team: Ask them to map every actual pipeline you have for new students—not marketing campaigns, but structural pathways that produce consistent student flow. If the list is short or non-existent, that’s your answer. Start building infrastructure, not marketing plans.

2. With your communications team: Ask them to document your measurable community impact in the last 12 months. Not what you believe or aspire to do—what you actually did. How many jobs did you create? How many nurses did you train? What facilities do you share? What problems did you solve? If the answer is vague or mission-statement-heavy, you have work to do.

3. With your board: Present them with a simple question: “If we could only communicate three things about our institution to prospective students, legislators, and community members, what would they be?” If the answers are about mission and values rather than concrete impact and distinctive programs, you need to shift the conversation.

These aren’t theoretical exercises. They’re diagnostic tools that reveal whether your institution is still operating from the old playbook or building the new one.

Selingo was right: hope is not a strategy. But action, infrastructure, partnerships, impact, and constant recalibration is a playbook that works.

Season 3 of Small College America featured conversations with 13 leaders in the field of higher education. Thanks to everyone who participated, and especially my co-host Kent Barnds and my Producer and lovely wife Nancy Hoke.

  • Raj Bellani, Chief of Staff, Denison College
  • Gary Daynes, President, Salem College
  • Josh Hibbard, Vice President of Enrollment Management, Whitworth University
  • Dean McCurdy, President, Colby Sawyer College
  • Jon Nichols, Faculty member and author
  • Teresa Parrott, Principal TVP Communications
  • Karen Petersen, President, Hendrix College
  • Michael Scarlett, Professor of Education, Augustana College
  • Jeff Selingo, Best Selling Author and higher education advisor
  • Frank Shushok, President, Roanoke College
  • Kristen Soares, President, Association of Independent California Colleges and Universities
  • Gregor Thuswaldner, Provost, La Roche University
  • Jeremiah Williams, Professor of Physics, Wittenberg University

The conversations continue.

Small College America returns in February with a new season featuring candid discussions with presidents, faculty, and leaders navigating the most consequential moment in higher education.

Hosted by Dean Hoke and Kent Barnds, the series explores the evolving role of small colleges, their impact on communities, and the strategies leaders are using to adapt and endure.

Listen or watch past episodes on Apple, Spotify, YouTube, and many others, or preview what’s coming next, and follow the series at www.smallcollegeamerica.net.